marching steadily to a digital platform for every financial or commercial transaction or exchange from the
mundane account enquiries, bill payments, transfers to the sexier trading, asset management, lending
and digital ledger applications.
While most Caribbean banks have a digital interface and are actively pushing clients to go online for bank
services, most are still light years behind where they ought to be in harnessing fintech to optimize
operations. They lag behind payment services providers such as PayPal, Venmo, WeChat given the
overarching limitation of allowing only bank to bank transfers and the still too high cost of wire transfers.
Point of sale transactions still require physical card readers and not the touch free digital readers common
in major city centres. Loan application and approval still requires a visit to the lending officer and hard
copies of supporting documentation and a much longer wait time than on GoFundMe or Kickstarter.